Showing posts with label Increase Your Income. Show all posts
Showing posts with label Increase Your Income. Show all posts

Wednesday, July 11, 2012

Monday, July 9, 2012

The Golden Rule of Customer Service:

The Golden Rule Of Customer Service - Forbes

My first experience with customer service came with my first job when I was in high school. I worked at a pizza place, first as a cook, but I was quickly doing several things at once, including manning the cashier, leading shifts, and handling customer complaints. I moved on from that job to an even more intensive customer service experience, this time handing returns for a major department store.  Since then, I’ve handled customer service in a number of different capacities. CLICK HERE to read full article...

Thursday, July 5, 2012

Get Noticed by Potential Customers:

Get the most out of your marketing dollars by focusing on a select group of potential customers. These prospects should be the core group that has the greatest need for your product or service. Identifying the right target market will get you the most return on your investment.

Monday, July 2, 2012

How to Stand Out:

Some trend tag-alongs are just lame. Nobody needs a male-centric Pinterest--though, yes, Manterest exists. Really. What's next? Twitter for pets? But even if your smart business idea is part "me, too," it doesn't have to sound like, well, one of those. It all comes down to messaging.

How to Stand Out by Keeping it Simple: Click Here for Full Article

Monday, June 25, 2012

8 Winning Ways To Perform Workplace Wonders:


What is your attitude when you are at work?  Are you excited about the workplace culture and the people that surround you?  What is your performance state of mind at work?
Today’s workplace is changing – forcing employees to change with it.

 Click Here to read full article...

From Forbes.com

Monday, June 18, 2012

20 Great Apps for Small Businesses:

From SUCCESS Magazine Online:

"I won’t waste your time discussing basic apps you should have, including Facebook, Twitter, iTunes and YouTube. Instead let’s look at some apps that can: 1. increase your income, 2. decrease your expenses and 3. save time so you can do more of 1 and 2. Here’s my list of must-have apps to help you manage, meet and beat the countless business challenges of the Information Age..."

Click Here for full article...

Thursday, June 7, 2012

Six Military Strategies to Get What You Want At Work:

From Forbes.com 6/07/2012 @ 9:00AM 

Six Military Strategies to Get What You Want


"Be Inside the Other Guy's Decision Cycle"
Yesterday, I suggested that military negotiation strategies could be put to work on the job and provided our readers with the general advice given to Special Forces in war zones.
Today, I’m providing a step-by-step outline to walk you through the steps recommended in yesterday’s post.

Click Here to read the full article...

Thursday, May 31, 2012

6 Leadership Styles, And When You Should Use Them:

"The best leaders don’t create followers; they create more leaders."



Taking a team from ordinary to extraordinary means understanding and embracing the difference between management and leadership. According to writer and consultant Peter Drucker, "Management is doing things right; leadership is doing the right things."CLICK HERE to read full article...

Thursday, May 24, 2012

Repeat Back What Customers Are Telling You:

When dealing with customers and supplying great customer service, always show that you are listening by recapping what you’ve heard. This lets the customer know that you understand their wants/needs and allows you to have a clear picture of the customer’s expectations. This way, you can make sure you have the knowledge to not only make the customer happy, but to ensure you deliver with quality. Increase you customer retention and service scores.

Monday, May 21, 2012

Top 10 Sales Mistakes

Avoid These Common Blunders

Sales can be a tough game even in the best of times. And with the recent economic downturn, it has been tougher than ever to get your foot in the door with sales prospects.
Every salesperson, regardless of his or her industry, product, or skill level, makes mistakes from time to time. To keep from missing out on profits, avoid these basic sales blunders -- and follow our tips for selling more and creating happier, more satisfied customers. CLICK HERE for whole article

Source: http://www.allbusiness.com/top-10-sales-mistakes/16568063-1.html#ixzz1vWcqcxuW

Thursday, May 17, 2012

Great List! 10 Sales Tips from the NY Times:

From: nytimes.com
July 25, 2011, 2:00 pm

My Top 10 Sales Tips


My biggest sales lesson came from a good friend who is now our head of Canadian business development (a fancy term for sales), Robin Tator. Robin taught me that sales is not about what you are selling, but about making friends and about getting someone to see the world the way you do. If you do that, everything else will take care of itself.
Sales can be a melancholy job. On one hand, many people (especially nonsales people) feel that it’s sleazy and lowbrow. On the other hand, it can be the most important function of a business. Until there’s a sale, there is no business. Personally, I’ve gone from thinking the former to believing the latter and honing my skills over a decade to where today I am effectively the chief sales officer of TerraCycle. I don’t know exactly when this transition happened, but it took me a few years to embrace the power of sales the way I do today.

CLICK HERE to read the full article.