Showing posts with label online automotive training. Show all posts
Showing posts with label online automotive training. Show all posts
Sunday, July 15, 2012
Saturday, July 14, 2012
We Now Have One Billion Vehicles On The Planet:
How many vehicles are there on Earth?
We'd ask you to guess, except the headline above gives away the answer.
According to industry trade journal Ward's, which added up both reported vehicle registrations and historical trends, the total crossed 1 billion sometime last year.
The vehicles include...Click Here for Full Article
We'd ask you to guess, except the headline above gives away the answer.
According to industry trade journal Ward's, which added up both reported vehicle registrations and historical trends, the total crossed 1 billion sometime last year.
The vehicles include...Click Here for Full Article
Friday, July 13, 2012
Thursday, July 12, 2012
Reach Out for Expertise:
You know a lot,
but you can’t know everything. When you need knowledge outside of your
own level of expertise, reach out to your network. Asking for help
allows you to focus on the things that you do best without spending
valuable time trying to figure it out on your own.
From: Manta Tip of the Day
From: Manta Tip of the Day
Wednesday, July 11, 2012
10 Motivational Movies:
Movies are a great way to get out of the heat and stay cool! Here is a list of 10 motivational movies to inspire you. Have you seen them all? http://bit.ly/CKWZd
Monday, July 9, 2012
The Golden Rule of Customer Service:
The Golden Rule Of Customer Service - Forbes
My first experience with customer service came with my first job when I was in high school. I worked at a pizza place, first as a cook, but I was quickly doing several things at once, including manning the cashier, leading shifts, and handling customer complaints. I moved on from that job to an even more intensive customer service experience, this time handing returns for a major department store. Since then, I’ve handled customer service in a number of different capacities. CLICK HERE to read full article...
My first experience with customer service came with my first job when I was in high school. I worked at a pizza place, first as a cook, but I was quickly doing several things at once, including manning the cashier, leading shifts, and handling customer complaints. I moved on from that job to an even more intensive customer service experience, this time handing returns for a major department store. Since then, I’ve handled customer service in a number of different capacities. CLICK HERE to read full article...
Saturday, July 7, 2012
The American Car of the Future?
Clay Dean spends his days imagining the future. You might soon be driving what he dreams. Will the American car of the future look like this? It's Already In the Works In Detroit: CLICK HERE to read full article
Friday, July 6, 2012
Tuesday, July 3, 2012
Saturday, June 30, 2012
Ford’s New-Product Show:
When Ford showed off its latest models to journalists and analysts at
its annual ride-and-drive here Tuesday, the smallest engine was the
biggest star of the day.
Thursday, June 28, 2012
Get a Fresh Perspective:
Need help assessing the health of your business? Find a mentor. By design, this impartial person will have a different perspective and will help identify areas of improvement that you may not have otherwise noticed.
Tuesday, June 26, 2012
Monday, June 25, 2012
8 Winning Ways To Perform Workplace Wonders:
What is your attitude when you are at work? Are you excited about the workplace culture and the people that surround you? What is your performance state of mind at work?
Today’s workplace is changing – forcing employees to change with it.
Click Here to read full article...
From Forbes.com
Friday, June 22, 2012
Thursday, June 21, 2012
Follow-Up With New Customers:
Always reach out to new customers after a purchase and ask for their feedback on the experience. This is a great opportunity for you to double check your level of service, identify any issues and build on your company’s image. Closing the loop with new customers is also a good way to encourage repeat business!
Wednesday, June 20, 2012
Dealership Websites: Not Just for Car Sales Anymore:
Are you missing out on potential service revenue? If your website is
designed solely to promote your dealership’s vehicle inventory, then you
probably are. Dealership websites have evolved rapidly to market far
more than just vehicles. They now play an important role in promoting
your service department and driving service revenue.
Click Here to read full article.
Click Here to read full article.
Tuesday, June 19, 2012
Saturday, June 16, 2012
Say Cheese! The way you talk to customers can say a lot about your business:
The way you talk to customers can say a lot about your business. A great way to sound confident and approachable is to always smile when you speak. It keeps you positive and can help your customers will feel assured they are speaking with someone who is genuine. Try it out – start smiling!
Weigh in: How do you keep your confidence when talking to customers?
http://bit.ly/LS7obv
Weigh in: How do you keep your confidence when talking to customers?
http://bit.ly/LS7obv
Friday, June 15, 2012
Thursday, June 14, 2012
Happy Flag Day!
Did you know there have been 27 official versions of the U.S. flag? http://ht.ly/bA09a
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