Ford’s New-Product Show:

When Ford showed off its latest models to journalists and analysts at its annual ride-and-drive here Tuesday, the smallest engine was the biggest star of the day.

Read more: http://www.autonews.com/article/20120627/BLOG06/120629917#ixzz1z6XDlLgR

Friday's Motivational Quote:

Friday Motivational Quote from Benjamin Franklin

Get a Fresh Perspective:

Need help assessing the health of your business? Find a mentor. By design, this impartial person will have a different perspective and will help identify areas of improvement that you may not have otherwise noticed.

6 Exercises To Strengthen Compassionate Leadership:

Want loyal, dedicated, and passionate employees? Be a loyal, dedicated, and passionate boss. Here are some tools to develop well-being in your workplace through better communication. Click Here for the full article...

Quick Tip #4 for Increasing Your Income Immediately:

Sales Tip Video

8 Winning Ways To Perform Workplace Wonders:

What is your attitude when you are at work?  Are you excited about the workplace culture and the people that surround you?  What is your performance state of mind at work?
Today’s workplace is changing – forcing employees to change with it.

 Click Here to read full article...

From Forbes.com

Friday's Motivational Quote:

Motivational quote from Woody Hayes.

Follow-Up With New Customers:

Always reach out to new customers after a purchase and ask for their feedback on the experience. This is a great opportunity for you to double check your level of service, identify any issues and build on your company’s image. Closing the loop with new customers is also a good way to encourage repeat business!

Dealership Websites: Not Just for Car Sales Anymore:

Are you missing out on potential service revenue? If your website is designed solely to promote your dealership’s vehicle inventory, then you probably are. Dealership websites have evolved rapidly to market far more than just vehicles. They now play an important role in promoting your service department and driving service revenue.

Click Here to read full article.

How to Turn a Bad Mood into a Good Mood:

Sales Tip Video

20 Great Apps for Small Businesses:

From SUCCESS Magazine Online:

"I won’t waste your time discussing basic apps you should have, including Facebook, Twitter, iTunes and YouTube. Instead let’s look at some apps that can: 1. increase your income, 2. decrease your expenses and 3. save time so you can do more of 1 and 2. Here’s my list of must-have apps to help you manage, meet and beat the countless business challenges of the Information Age..."

Click Here for full article...

Say Cheese! The way you talk to customers can say a lot about your business:

The way you talk to customers can say a lot about your business. A great way to sound confident and approachable is to always smile when you speak. It keeps you positive and can help your customers will feel assured they are speaking with someone who is genuine. Try it out – start smiling!

Weigh in: How do you keep your confidence when talking to customers?

http://bit.ly/LS7obv

Friday's Motivational Quote:

Happy Flag Day!

Did you know there have been 27 official versions of the U.S. flag? http://ht.ly/bA09a

Meetings Are A Skill You Can Master, And Steve Jobs Taught Me How:

Ho to Have a Great and Successful Meeting. Read the article here:  http://bit.ly/KQr5Pu

Sales Training Video:

Sales Training Video: Do What You Know Is Right!

Free Sales Training Webinar:

Jeff is presenting a free sales training webinar tomorrow, June 12th, at 8:00am Pacific Time, 11:00 Eastern Time Titled:“Why Technology, Software, Business Development Centers, and Customer Retention Programs DON'T WORK” Register Here: http://ow.ly/bsxWp

While all of these items are necessary and important to a dealership and it’s development, Jeff will explain to you the one key reason for why they routinely fail or don’t deliver the results advertised.  As always, Jeff promises that this free webinar will be instructional and NOT a 30 minute advertisement.  This webinar is a must for anyone wanting to improve their sales or anyone considering any type of training.  Training is not something you did, it is something you do.

10 Books Every American NEEDS To Read:

The following is an excerpt from Stuff Every American Should Know[Quirk Books, $9.95]
by Joseph D’Agnese and Denise Kiernan.
Most of us read for entertainment, but American thought has long been shaped by powerful works of fiction and nonfiction that help illuminate national issues and concerns. Here are 10 classic works that helped to shape a nation:

Click Here to see the Slideshow

Friday's Motivational Quote:

From Dr. Seuss

Six Military Strategies to Get What You Want At Work:

From Forbes.com 6/07/2012 @ 9:00AM 

Six Military Strategies to Get What You Want

She Negotiates, Contributor Group

"Be Inside the Other Guy's Decision Cycle"

Yesterday, I suggested that military negotiation strategies could be put to work on the job and provided our readers with the general advice given to Special Forces in war zones.
Today, I’m providing a step-by-step outline to walk you through the steps recommended in yesterday’s post.

Click Here to read the full article...

What Our Clients Are Saying:

Love our training and want to tell the world about it?! Leave your comments below on our blog and check out what others are saying: http://bit.ly/JMwxPr

Price is Irrelevant- Sales Tip Video:

Sales Training Workshops:

Upcoming Workshops

1 Day Workshop: September 18th, 2012, Las Vegas, NV
1 Day Workshop: September 19th, 2012, Las Vegas, NV

1 Day Workshop: October 9th, 2012, Indianapolis, IN
1 Day ADVANCED Workshop: October 10th, 2012, Indianapolis, IN

Very limited seating capacity.
To sign up today call 949.713.4469 / 800.248.2931

Jeff Cowan’s Pro Talk Inc. is a sales training and consulting firm that focuses on helping dealerships service managers, and advisors increase their sales revenues through time tested and proven sales techniques.
Pro Talk Inc. has trained several thousand dealerships, has visited over 1,950 automobile service drives in the United States and Canada, and was the first to offer side-by-side on-your-drive training to dealerships.
His process driven Service Advisor Sales Training Workshops, web based Service Advisor Sales Training platform, and In-House, On Your Drive Service Advisor Sales Training services have set the standard for delivering results.

CLICK HERE to see what our clients are saying!

Hooray for May on Automotive Sales Front!

Early readings of May U.S. auto sales are so strong that some analysts are raising their full-year forecasts by 200,000 units.
Forecasters are predicting a fifth straight month with an annual selling rate above 14 million.
"May sales are wonderful," said Stacey Gillman Wimbish, president of the 18-store Gillman Cos. in Houston.
Last week in Washington, sales executives for Kia, Volkswagen, Lexus and Acura described scrambling to meet high dealer demand.

Read more: http://www.autonews.com/article/20120528/RETAIL07/305289966#ixzz1wHEgDwqU

Friday's Motivational Quote: